Who are we
Small business HR support built around clarity, compliance, and human relationships.
James Jones
Director, Human Resources Business Partner | Owner, Forge HR Group
James Jones is the Director and Founder of Forge HR Group, bringing more than 15+ years of progressive Human Resources leadership experience in the healthcare industry. Throughout his career, James has served as a strategic HR partner to executive leadership, helping organizations strengthen their workforce strategies, maintain compliance, and build high-performing teams.
James has extensive experience in healthcare HR operations and has successfully led and managed a multi-state healthcare staffing agency under his direction, overseeing workforce operations, regulatory compliance, recruitment strategy, and organizational growth across multiple jurisdictions. His leadership ensured that the organization maintained compliance with complex federal and state employment regulations while delivering high-quality staffing solutions to healthcare providers.
With deep expertise in employee relations, labor compliance, HR policy development, talent acquisition, and workforce management, James has built and implemented HR infrastructures that support both operational efficiency and sustainable growth. His experience working within healthcare environments has given him a strong understanding of the regulatory, operational, and workforce challenges organizations face in highly regulated industries.
James believes that effective HR leadership is not just about policies and procedures—it is about building strong organizational cultures, supporting leadership teams, and creating environments where employees can succeed while organizations thrive.
In addition to his professional experience, James has received formal educational training in Business Administration and Law, providing him with a solid foundation in organizational leadership, governance, and employment law.
Through Forge HR Group, James partners with organizations to provide strategic HR consulting, workforce management solutions, compliance guidance, patient satisfaction, and operational HR support, helping companies strengthen their people operations while minimizing risk and maximizing performance.
Our Services
What we offer
Why Outsourced HR Services for Small Businesses Matter
Comprehensive outsourced Human Resources solutions designed for small businesses with less than 250 employees nationwide — across healthcare, dental, administrative/clerical, industrial, restaurant, manufacturing, and more.
Outsourced HR Support & Strategy
We serve as your dedicated HR partner, providing structured guidance on policies, operations, workforce planning, and long-term people strategy — tailored specifically to small business environments.
Employee Relations & Compliance
From workplace investigations and mediation coaching to handbook development and regulatory guidance, we help protect your business and maintain a compliant, professional work environment.
Recruiting, Onboarding & Workforce Development
We support the full employee lifecycle — recruiting, onboarding, job description development, engagement initiatives, training, and retention strategies to build stronger teams.
Why Choose Forge HR Group
HR Expertise You Can Trust
Specialized outsourced Human Resources solutions designed for small businesses with less than 250 employees nationwide.
Industry-Specific Expertise
We specialize in HR for small businesses across healthcare, dental, administrative/clerical, industrial, restaurant, manufacturing, and more — understanding the regulatory demands and unique culture of each.
Compliance & Risk Protection
Proactive guidance on investigations, documentation, policy development, and regulatory alignment to protect your business from costly liabilities.
Strategic HR Partnership
We go beyond administrative support, providing structured HR strategy, workforce planning, and long-term organizational guidance.
Employee Relations Support
Professional mediation coaching, workplace investigations, and conflict resolution tailored to your team.
Structured HR Systems
Custom handbooks, forms, onboarding processes, and operational frameworks designed specifically for small businesses.
Nationwide Virtual Support
Access experienced HR professionals anywhere in the United States with responsive, reliable virtual service delivery.